What parents ask us before buying.

No – Komy speaks German, and so do the stories, the encyclopedia, the learning games and the parents’ app KOMY Phone – Eltern. The KOMY Phone is made for children who go to school in Germany or Austria and live their day in German. Contract language, terms and support are German as well; we are happy to answer e-mails in English.

The KOMY Phone is meant for children aged about 5 to 11. The morning routine, the timetable, the learning games and Komy’s stories are tailored to these years; younger siblings like to listen in, older children usually want more phone than the KOMY Phone allows.

No, the KOMY Phone does not make calls – the only number it can dial is the emergency number 112. Your child stays in touch with you through voice messages: you speak into KOMY Phone – Eltern, Komy says “Mum has sent you something”, and your child answers at the press of a button. Strangers cannot reach the child.

No. There is no browser, no app store, no WhatsApp, YouTube or TikTok, no advertising and no purchases – and this cannot be bypassed by restarting or resetting. That is intentional: a children’s phone should keep a child reachable and bring a friend along, not open the door to the whole internet.

Yes – the KOMY Phone holds a whole children’s encyclopedia that works without the internet: 5,107 articles in German from the Klexikon and the MiniKlexikon, in twelve fields of knowledge, with a search that forgives typos. It is not a chatbot that makes up answers but a checked encyclopedia edited by adults; beginning readers get the simpler MiniKlexikon texts. Sensitive topics – war and violence, death, body and sexuality, addiction, crime – stay invisible until you switch them on in the parents’ app, and what your child looks up is not recorded. Content from the Klexikon and MiniKlexikon of the Zentrale für Unterrichtsmedien (ZUM), licence CC BY-SA; the Klexikon is an independent project, Sysea is not affiliated with ZUM.

Komy is a companion, not a chatbot: no language model runs on the phone. Komy’s voice is synthetic; what Komy says was written in advance, checked by a human and stored on the phone as audio. What your child tells Komy is not recorded and not uploaded. Komy gives no answers, does not grade and does not quiz – he is the friend who needs your child’s help.

In the first year the KOMY Phone with data SIM costs €229: €169 once for the phone at the launch price plus €60 for one year of the KOMY service. Paid monthly it is €169 plus €5.99 a month. From the second year only €60 a year is due, or €49 with your own data SIM. Shipping to Germany and Austria is included.

No, you do not need a mobile contract. A data SIM is already in the device and included in the KOMY service; the service has no minimum term and can be cancelled monthly. If you prefer to use your own data SIM, the service costs €4.99 a month or €49 a year.

The KOMY Phone is a Samsung Galaxy A07 (SM-A075F/DS) running Android: 6.7-inch display, 5,000 mAh battery. We set it up completely before shipping and lock it down so that only Komy’s world runs on it – unpack, pair with KOMY Phone – Eltern, done.

You release the phone in the settings, with your Komy code. After that it is a perfectly normal Android phone: all apps, normal home screen, no locks – the device belongs to you, not to us. On release, what your child did with Komy is deleted from the phone; the backup on your parent phone stays, you cancel the KOMY service separately, and the step cannot be undone on the phone. Samsung promises six Android upgrades and six years of security updates for the Galaxy A07.

Family Link and parental control apps restrict a normal smartphone after the fact – browser, store and accounts remain and can be bypassed with time and patience. On the KOMY Phone there is nothing to filter: no browser, no store, no messengers and no account your child would have to create or maintain on the internet; you have nothing to manage. Instead it brings Komy, a friend who accompanies the day – and when your child outgrows it, you release the device and it becomes a normal smartphone.

KOMY Phone – Eltern shows you that your child is fine: the chore is done, reading time happened today, the child has arrived at school, the battery is full. It does not show what your child tells Komy, and no trail of the day – you see the current place and learn when a safe place is reached or left.

What your child does with Komy – memory book, stories, game progress – is stored encrypted on the child’s phone; there is no cloud account for the child, and the only copy is an encrypted backup on your parent phone. What leaves the phone: the location (to your parents’ app, via Google Firebase in the EU region), at night on Wi-Fi a short text with first name, weekday, subjects and appointment titles to our own server in Germany so that Komy’s reminders can be voiced, and the weather request with the place you chose. Nothing of the child’s voice leaves the phone. All services involved are named in the privacy policy of the KOMY service.

That is what school mode is for: during lessons the phone goes quiet by itself – only the clock, the next lesson and Komy, waiting; games and reading pause, the SOS button stays. Whether a phone is allowed in the school bag is up to each school – best to ask briefly.

You lock the phone from KOMY Phone – Eltern: it then shows only a neutral screen, Komy’s data is sealed. If it turns up again, you unlock it; if it does not come back, you restore Komy’s memory from the encrypted backup on your phone onto a new KOMY Phone.

We deliver to Germany and Austria, shipping is included in the price. As a consumer you can withdraw from the order within 14 days of receipt without giving reasons; the phone goes back, you get the purchase price refunded.

The KOMY service ends at the end of the current billing period, the phone remains your property. Without the service, the data SIM, voice messages, safe places and updates end; what works offline – Komy’s voice, the stories, the games, the morning routine – stays on the phone. You can cancel at any time via the cancellation button on this site.